IPA Systems

IPA Systems, Inc. – Customer Service: Our Goal is Your Success

IPA Systems, Inc. realizes that in order to be a successful manufacturer in the construction industry one must provide effective, professional customer service as well as proven high quality products. For over 70 years our company has been working with engineers, distributors and contractors to provide the quality service they deserve.

A few of the services we gladly extend to our customers include:

custom color matching Ipalastic samples
continuous product inventory
job site inspections
flexible pick up arrangements at our Philadelphia facility
set times modified for a specific project
seminars and hands on demonstrations to educate our clients

We value customer feedback as positive input to assist us in providing the finest, personalized service to our clients. IPA Systems, Inc. understands that our success is a direct result of the success of our clients. Many of our product formulations were developed at the request of clients who needed a product with specific characteristics. IPA Systems, Inc. can modify set times of many of our products in order to increase a contractor’s productivity without compromising the quality of the material.

Our engineering and sales departments are committed to providing exceptional service to the construction industry through research, development and active involvement in industry associations. Employees of our company are members of the American Concrete Institute and its affiliate the Strategic Development Council, the International Concrete Repair Institute, the National Ready Mix Concrete Association, the National PreCast Association, the National Parking Association, and the National Association of Sewer Service Companies.